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Your Privacy, Security, and Protection

We work with you to keep your information safe



How We Protect You

To prevent loss, theft, access, disclosure, duplication, use, or modification of your information without your authorization, we have a number of security measures in place:

Strict Digital Encryption Protocols

KCU offers you the best security available through the use of industry standard security techniques. Encryption ensures that information cannot be read in transit.


Strong Security Processes

KCU has strictly defined processes in place to ensure the security and privacy of your confidential information.

Employee Authorizations

Access to your personal information is limited to only those employees who require these details in order to assist you with your financial needs. 


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Your Personal Information

At KCU, we are committed to protecting your privacy and safeguarding your personal and financial information. This data is kept strictly confidential and is collected and used only with our members’ consent.

Direct Services Agreement

This agreement (the “Agreement”) outlines the terms and conditions governing the Depositor's use of Direct Services.

Read more about Direct Services Agreement

Your Personal Information

At KCU, we take the protection of your personal and account information seriously. We offer 2-Step Verification to provide you with an extra layer of security when you use KCU online or mobile banking.
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Report a lost or stolen credit or debit card

If your debit or credit card goes missing or is stolen, please call the number below for 24 hour service:

  • Debit card toll-free: 1 888 277 1043
  • Credit cards toll-free in Canada and US: 1 855 341 4643
  • Credit cards international collect: 1 647 252 9564

Contact Khalsa Credit Union


Email Us

We’ll reply within same business day (if possible), or the next business day.

Book an Appointment

Request appointment time

We’ll reply within same business day (if possible), or the next business day.

Visit a Branch 

Find a branch/ATM