We are here for you

As the COVID-19 situation continues to evolve, we want you to know that our top priority is the health and safety of our employees, our members and our communities and we want to do everything we can to keep them safe. We are also committed to serve our members and be there for those that need help. During this time, you can expect the continued ability to bank with us through our branches, phone or through digital channels.Please find the latest information regarding branch hours and other measure we have taken in response to the evolving situation

Health and safety

The health and safety of our members and employees is always our top priorityWe are committed to serving our members, keeping everyone safe, and continuing to be there for those that need help.

Payment deferral

We understand and respect that these are uncertain times and we recognize the impact COVID-19 is having on our communities. As a member-centric financial institution, we are committed to working closely with every individual.

Supporting our Community

As a financial co-operative owned by our members, KCU is committed to providing products and services that meet members’ evolving needs and contribute to their long-term financial well-being. Giving back has always been a fundamental part of Khalsa Credit Unions philosophy as annually we strive to donate 10 % of our net earning. In times like these, it’s more important than ever to provide this support.

Canada Emergency Business Account (CEBA)

CEBA is a government-guaranteed loan of up to $40,000, interest-free until December 31, 2022, for qualifying businesses and non-profits that have been affected by COVID-19 to help them cover non-deferrable operating costs.

Eligibility

Must be an operating company (not a holding company) registered in Canada
Have an annual payroll between $20,000 and $1.5 million based on its 2019 T4SUM Summary of Remuneration Paid. Member can contact CRA to have them reissued to the business.
Have KCU as their primary bank with good standing existing borrower
Applicant must provide its business contact information, including an email address and phone number.
As of June 26, 2020, businesses eligible for CEBA now include:
- Owner-operated small businesses that do not have a payroll;
- Sole proprietors receiving business income directly;
- Family-owned corporations remunerating in the form of dividends rather than payroll.

More information

How to apply

CEBA application under Expanded Eligibility Criteria is open for members through online banking.

In case you don’t have online banking access then we will accept in person request at our branches.

Else, please call in to your respective branch on more information in filing CEBA Loan Application.

Submit your CEBA Application securely in easy steps:

Step 1: Login into online banking from your desktop browser (and not through KCU mobile app)

Step 2 : Go to 'Account services --> Canada Emergency Business Account (CEBA)’

Step 3: Fill up the CEBA Application and submit

Step 4: Receive CEBA Application confirmation on browser screen as well in your registered mail id.

Supporting our community during COVID-19

Our members make it possible for us to give back to the community. So far, we’ve supported several local COVID-19 initiatives including:

A donation to the Vancouver Foundation, which provides immediate relief to front line service organizations
A donation of over 10,000 items of personal protective equipment (PPE) to local hospitals
A donation of 10,000 meals to Guru Nanak’s Free Kitchen to provide meals to international students

Temporary Branch Hours

Khalsa Credit Union is ensuring our members have complete access to their accounts with while helping keep both our members and employees healthy. To limit exposure for both our members and employees, we are reducing the branch hours as follows until further notice:

128 Street	Thursday to Saturday (11:00 AM-5:00 PM) Sunday 12:00 PM-4:00 PM Monday (11:00 AM-5:00 PM)
Newton	Monday to Friday (12:00 PM -6:00 PM)
Surrey	Tuesday to Saturday 10:00 AM-4:00 PM
Abbotsford	Tuesday to Saturday 10:00 AM-4:00 PM
Vancouver	Tuesday to Saturday 10:00 AM-4:00 PM
Victoria	Tuesday to Saturday 10:00 AM-4:00 PM