Resolving Your Complaint
As a valued member of Khalsa Credit Union we are committed to doing everything we can to resolve your concerns.
As a valued member of Khalsa Credit Union we are committed to doing everything we can to resolve your concerns.
If you have a complaint about your credit union, you can follow these steps to address your concerns:
Mailing address:
20 Queen Street West, Suite 2400 P.O. Box 8
Toronto, ON M5H 3R3
Email:ombudsman@obsi.ca
Phone:
Toll-free: 1 888 451-4519
Greater Toronto Area: 416 287-2877 TTY Telephone: 1 844 358-3442
Fax: Toll-free: 1 888 422-2865 Greater Toronto Area: 416 225-4722
Email Us
We’ll reply within 2 hours during business hours, or the next business day after hours.
Book an Appointment
We’ll reply within 2 hours during business hours, or the next business day after hours.
Extended hours at select branches to help you
Mon-Fri 10:00 AM- 8:00 PM • Saturday 10:00 AM- 5:00 • Sunday 12:00 PM- 4:00 PM