As a valued member of Khalsa Credit Union we are committed to doing everything we can to resolve your concerns
If you have any concerns or complaint, we encourage you to contact us following the process outlined below.
1. Contact Khalsa Credit Union’s Community Branch Manager
2. If this issue is related to a privacy breach of confidentiality, please escalate directly to the Privacy Officer at
3. If our Community Branch Manager team were unable to resolve your complaint you may escalate your concerns to Senior Management of KCU at
At any time during this process, you can contact BCFSA to file a complaint.
Extended hours at select branches to help you
Mon-Fri 10:00 AM- 8:00 PM • Saturday 10:00 AM- 5:00 • Sunday 12:00 PM- 4:00 PM